Locker Closure Process

If the locker belonging to the deceased customer has nominee, then the Nominee has to submit the death certificate of the locker customer and the nominees KYC to surrender the locker.

If the locker belonging to the deceased customer has no nominee, the Family members has to submit the death certificate, family member certificate and indemnity bond if required, to the Bank panel lawyer. After the lawyer opinion, the family will declare one person as nominee for the deceased locker account and after obtaining KYC of the nominee, then the bank will hand over the locker for the nominee to surrender.